MODULE CONTENTS
This module explains the importance of monitoring and evaluating due diligence measures. It presents the quantitative and qualitative tools and indicators used by companies to measure the effectiveness of their actions, such as audits, satisfaction surveys, certifications and stakeholder feedback. The module also looks at the governance and organization required to ensure the proper implementation of measures across the company's various functions.
LEARNING OBJECTIVES
Monitoring and Evaluation of Vigilance Measures: Guaranteeing Effectiveness and Continuous Improvement
The monitoring of vigilance measures is an obligation for companies under the Duty of Vigilance Act. The aim is to verify whether the actions put in place to mitigate risks and prevent serious harm have been carried out correctly, and whether they have produced the expected results, whether positive for human rights or the environment.
Companies use both quantitative indicators (such as reductions in greenhouse gas emissions or changes in workforce diversity) and qualitative indicators (such as improvements in employee satisfaction). These indicators come from a variety of sources, including audits, CSR reporting, internal surveys, supplier evaluations and certifications.
The company can also rely on feedback from stakeholders (trade unions, NGOs) and on the analysis of data from its alert system to assess the impact of its actions.
Depending on the results obtained, the company may decide to take corrective action or adjust its objectives to match higher ambitions. This enables the company to adopt a continuous improvement approach.
To ensure good governance, the duty of care must be managed on a cross-functional basis, involving several departments (compliance, purchasing, HR, environment, etc.). A strategic committee makes the key decisions, while an operational committee coordinates the day-to-day implementation of actions, relying on local referents in the subsidiaries.
The monitoring and evaluation of vigilance measures are essential not only to protect human rights and the environment, but also to reduce operational, financial and reputational risks for the company.
